Na Balam Hotel Isla Mujeres

I had the best stay at this hotel. The staff was incredibly friendly and always attentive to my needs. They made sure I had everything I needed, from beach towels to luggage assistance. The room I stayed in was huge and very clean, with a comfortable bed and hot water in the shower. The hotel is located near the most beautiful beach on the island, which was a dream come true. I loved spending my days on the beach, and the hotel even offered open cabañas for guests to relax in. The location of the hotel was also convenient, with easy access to restaurants and other attractions in town. the quality of service, luxurious accommodations, and stunning beach made my stay unforgettable.

If I had to recommend this hotel to anyone, I would say go for it! With its perfect location near the best beach on the island and outstanding service, this place is a must-visit for anyone looking for a luxurious and comfortable stay.

We had a fantastic stay on the most stunning beach with amazing ocean views. The hotel facilities, including the spacious and clean room, beautiful garden, and lovely pool, were all top-notch. The staff was very helpful and friendly, making our experience even better. We also appreciated the comfortable bed and nice bed linen, as well as the functional A/C and access to SKY channels on the TV.

Nothing, all was good.

The staff went out of their way to assist and were friendly. Excellent location near Mia reef. Beautiful pool and serene grounds. Spacious room with palapa roof, small TV, and fridge. Breakfast included coffee and toast. Convenient walking distance to attractions and quiet at night.

The beach was absolutely stunning and the views from my balcony were breathtaking. The spacious room provided a comfortable and cozy atmosphere. The staff were friendly and responsive, making my experience even more enjoyable. The location was ideal, with everything I needed just a short distance away. The breakfast offered was delicious and a great start to my day. I would definitely recommend this hotel for a relaxing and memorable vacation. I had a fantastic time and would love to visit again in the future.

The beachfront location of the hotel was absolutely amazing. We loved relaxing on the comfortable beach beds and taking in the spectacular view. The spacious room gave us a glimpse of the beautiful sea, and we enjoyed taking a refreshing dip in the cool pool. The helpful staff made our stay even better, especially the friendly restaurant and beach club staff. Though there were a few drawbacks, overall I would recommend this hotel for its stunning location and enjoyable experience.

The hotel is located right on the beach, allowing easy access to the best snorkeling spot across the bay. Additionally, guests can enjoy stunning views while dining at the restaurant next to the beach. The rooms are comfortable and clean, with a beautiful view. The staff is friendly, attentive, and responsive, ensuring a pleasant stay.

The hotel's WiFi is weak and unreliable, particularly at the reception and bar areas.

The staff was friendly and helpful, amazing location and hotel grounds, spacious bedrooms and comfortable bed, beautiful and clean beach.

Can honestly say there wasn't anything not to like.

The hotel is in a great location, just steps away from the beautiful beach. the grounds are well-maintained and the pool is nice. the staff were friendly and helpful.

Our experience at the hotel was not great. the rooms were lacking in amenities and were poorly decorated.

The beachfront location of the hotel was perfect for enjoying the beautiful ocean views and taking long walks on the sand. the room we stayed in was spacious and clean, providing a comfortable and relaxing environment. the restaurant at the hotel served delicious meals and the staff were attentive and helpful.

The customer service at the front desk was quite disappointing. the staff members we encountered were unfriendly and lacked basic hospitality skills.

Wonderful staff, great breakfast, excellent location, clean and spacious villa rooms, beautiful beach view.

Great beach location with comfortable beds and parasols. Helpful staff and relaxing atmosphere. Delicious food at the restaurant. Nice rooms and option of yoga or massages. Close to bars and restaurants.

We had an amazing family vacation on a beautiful island, staying at a hotel on the nicest beach. The rooms were spacious and well-equipped, with everything clean and comfortable. The location was superb, with a stunning beach just a short walk away. We enjoyed the delicious breakfast every morning, with fresh fruit, eggs, and toast. The beach club provided reserved beds, umbrellas, and food and beverage service, making our beach days even better.

It would have been nice if the hotel offered snorkel gear for rent or use.

I stayed at this venue and it's located on the most beautiful beach on the island. Although it's crowded, I never had trouble finding a space to soak up the sun and swim in these crystal clear waters. The staff here were exceptional, always making sure I had everything I needed, including bicycle rentals and free toiletries in-room. The housekeeping was spot-on, keeping the room clean and tidy all the time.

I would definitely recommend this hotel to any friend looking for a great stay in this area.